Microcopy Writing
Learn how small pieces of text eliminate friction, generate user trust, and increase conversion
Lesson 1.1. What's Microcopy?
Lesson 1.2. Why Is Microcopy Important?
Lesson 1.3. Who Should Take This Course
Lesson 1.4. Understanding What People Say
Lesson 1.5. Importance of Developing Voice and Tone Guidelines
Lesson 1.6. Key Elements in Microcopy
Quiz 1
Lesson 2.1. Users' Reading Levels and Technical Familiarity
Lesson 2.2. Use Levels (Beginner, Intermediate, Advanced)
Lesson 2.3. Brand Lifecycle
Lesson 2.4. Brand's Mission and Vision
Lesson 2.5. Brand's Values, Ideas and Principles
Lesson 2.6. Brand's Personality
Quiz 2
Lesson 3.1. Demographics and User Personas
Lesson 3.2. Pain Points and Needs
Lesson 3.3. Dreams, Hopes, and Wants
Lesson 3.4. Concerns and Objections
Lesson 3.5. Perceived Relationship with the Brand, the Product, or the Organization
Lesson 3.6. Competing Products
Quiz 3
Lesson 4.1. Safety, Security, and Satisfaction Guarantee
Lesson 4.2. Compatibility with Operating Systems
Lesson 4.3. Freshness
Lesson 4.4. No Obligation
Lesson 4.5. Data Privacy
Lesson 4.6. No Crap, No Bullshit
Lesson 4.7. That Welcoming Feeling
Lesson 4.8. Less Interruption, but If You Must...
Quiz 4
Lesson 5.1. It's Working, Not "In Service"
Lesson 5.2. It's Clear and There's Help
Lesson 5.3. It's Removed
Lesson 5.4. It Shows the Next Step
Lesson 5.5. It's Giving Options (404 Error)
Lesson 5.6. It Explains
Quiz 5
Lesson 6.1. Mindset
Lesson 6.2. Pronouns
Lesson 6.3. Active Voice
Lesson 6.4. No Ambiguity
Lesson 6.5. Symmetry
Lesson 6.6. Outcome Oriented
Lesson 6.7. Keep It Short and Simple (KISS)
Lesson 6.8. Grammar
Quiz 6
Any word, phrase, label, or tab is a microcopy. Even the simple "start" and "submit" buttons.
Microcopy writing is the only type of writing where less is more. The fewer the words, the better. It takes a lot of brain to make something a no-brainer.
Be ready for the job! Learn the small details that make a huge difference in user experience
Write texts, labels, tooltips, instructions, error messages, pages
Increase conversion with microcopy
Delight users with positive experience
Learn the best practices and tools of the trade
Set up a portfolio
Get certified as a proof of mastery
Anyone with interest in creating better user experience, increase conversion, and revenue generation
Writers of all stripes: copywriters, technical writers, bloggers, journalists, story tellers.
Designers: product designers, graphic designers, industrial designers, web designers.
Technologists: engineers, scientists, instructors, researchers.
Entrepreneurs, marketers, business managers
Non-techie career changers looking for ways to break into the tech industry
Learn how small details make a huge difference in user satisfaction